Work at FastPay

Culture

Whether it is honing our consulting skills through horse whispering, catered lunches to promote internal networking or the presence of our several in-house pooches, we believe our working environment is pretty unique.

At FastPay, we believe a crisp, clean working environment is the best canvas for creativity and you'll see that across all of our offices. We like clever people who bring their personalities to work and we have the most fun when we are innovating and helping our clients.

Get to Know Us

Melissa Spitzer

FastPay is a GREAT place to work! We're all very passionate about what we do, and it shows in the dedication to our customers and products. We build innovative software and provide exceptional service to help meet the needs across a rapidly expanding media ecosystem, none of which is possible without smart and focused talent. Working alongside my FastPay family is what makes coming to work a joy!

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In-house coaching
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Catered lunches
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Experiential learning
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Healthcare, dental & vision
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401K

Open Positions

At FastPay we are always looking for smart, hardworking, and fun people to join our team. Please review the job listings and apply if you think you have the skills and experience to contribute at FastPay.

  • Sr. Client Success Manager

    Full Time
    • Location: Framingham
    • Department:

    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. 

    We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth

    The role:

    FastPay is hiring a Senior Client Success Manager to manage and grow large corporate accounts. The Senior Client Success Manager will a proactive, programmatic, and a long term vision of the client’s journey with FastPay while ensuring a best in class Client Success framework is implemented. This role will focus on driving the growth and retention of accounts, developing strong senior level relationships with stakeholders, and ensuring proper resource alignment to business needs. 



    Key Responsibilities:

    • Onboard and program manage FastPay’s largest high-growth clients 
    • Serve as the primary client contact and evangelist within FastPay
    • Coordinate internal resources to meet client objectives
    • Provide executive recaps of all client and internal meetings
    • Manage monthly forecast meetings with the client and internal stakeholders
    • Maintain existing relationships with senior leaders and develop new relationships with key contacts across client organizations.
    • Serve as the account’s advocate within FastPay, managing escalations quickly and effectively and coordinating with appropriate departments within FastPay to take action on behalf of the customer.
    • Lead contract renewals between the client and FastPay

     

    Requirements: 

    • 5-7 years client success experience
    • Experience working with advertising agencies and corporate clients
    • Advanced excel skills and database experience  
    • Salesforce.com experience
    • Knowledge of media and media buying  
    • Executive level communication skills (written and verbal)
    • Willingness to travel (~30% of the time)
    • Strong presentation skills and experience
    • Conflict resolution and negotiations skills

     

  • Media Operations Analyst

    Full Time
    • Location: Framingham
    • Department:

    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. 

    We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth

    The Role:

    Want to be part of the media world by working directly with leading media agencies to support their advertising payments through or ePay platform to the most influential media outlets?  The Media Operations Analyst assists with ensuring successful onboarding, analysis, and ensuring all media payments are dispatched through FastPay. The Media Operations Analyst is responsible supporting FastPay products and services to their contracted media agencies and brands.  This role provides customer support to the client, suppliers and our banking partners to ensure success of the ePay program.  This role reports to the Operations Manager.

    Key Responsibilities:

    • Provide service and support to media agencies and brands for FastPay products and services
    • Responsible for ensuring that all assigned payments are delivered and processed in a timely manner
    • Research the complex media industry to create accurate organizational structures, payment acceptance policies and methods of media suppliers using databases, publicly available information online and smart data mining techniques
    • Educate media suppliers, agencies, and brands about FastPay products and assist in media payment discrepancies via calls and emails
    • Update internal systems with media supplier changes and provide detailed reporting for management, customers and partners
    • Collaborate with teammates and management to continually shift priorities based on department and client needs
    • Provide feedback, recommendations, and guidance for improving processes, systems, products, communication methods, etc.

    Requirements

    • Entry level with 1-2 years’ experience in sales, hospitality, retail, and/or customer service
    • Excellent verbal, written, and interpersonal communication skills
    • Ability to rapidly connect with people and lead discussions in a friendly and conversational manner
    • High comfort level with MS Office suite of products, rapid data entry (50+ wpm) and working with databases
    • Problem-solving skills and enjoys finding solutions to challenges
    • Ambition to perform in a fast-paced, sales-oriented environment
    • Highly collaborative and thrives in a team environment

     

  • Software Engineer (Full Stack)

    Full Time
    • Location: Los Angeles
    • Department:

    The Company:

    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. 

    We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth.

     

    What’s in it for you?

    • Leadership role within an established, rapidly growing, highly regarded fin/tech company
    • Direct exposure to the ever-growing financial technology space
    • Competitive salary, incentive pay, benefits with a generous company contribution

    The role:

    FastPay is expanding its development team.  We are looking for self-motivated, enthusiastic, energetic candidates looking for the challenges and rewards of working in a small startup environment.  You will be part of a collaborative development team that develops, tests, deploys and supports FastPay's suite of media finance products.

    Responsibilities:

    • Design, develop, test, deploy and support FastPay’s suite of software products on our SaaS infrastructure
    • Actively participate in the Scrum team including estimating user stories, daily stand ups and maintaining the sprint backlog
    • Be an advocate for delivering quality, usable, scalable software
    • Actively collaborate with product management as part of product planning

    Job Requirements:

    • Bachelor’s / Master’s degree in Computer Science / Data Science / Computer Engineering or equivalent experience
    • 3+ years of experience working on a web / mobile application in one or more areas of the following tech stack:
      • Web application development using HTML / CSS / JavaScript (experience with modern web application frameworks preferred: Ember.js, React, Vue)
      • REST-based web services (experience with Node.js preferred, familiarity with Java or Python a plus)
      • SQL data storage and reporting (experience with PostgreSQL preferred)
    • Work experience in one or more of the following areas:
      • Agile / Scrum SDLC
      • Linux / bash scripting
      • Unit / integration testing
      • Continuous Integration & Delivery
      • Deploying / maintaining software on IaaS / PaaS (experience with AWS & Docker preferred)
      • Interest in financial products a plus
  • Media Payments Coordinator

    Full Time
    • Location: Framingham
    • Department:

    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. 

    We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth

    The Role:

    Want to be part of the media world by working with leading agencies and connecting their advertising payments to the most influential media outlets?  The Media Payments Coordinator assists with ensuring successful delivery and processing of all media payments dispatched by FastPay. This role also provides transactional support to media suppliers ensuring that payments are processed efficiently and without error. This role receives day-to-day direction from the Payments Team Leader and reports to the Operations Manager.

    Key Responsibilities:

    • Provide service and support for payments dispatched by media agencies through FastPay’s ePay platform
    • Responsible for ensuring that all assigned payments are delivered and processed in a timely manner
    • Research the complex media industry to create accurate organizational structures, payment acceptance policies and methods of media vendors using databases, publicly available information online and smart data mining techniques
    • Actively engage with media suppliers via phone and email to form relationships in order to qualify payment acceptance and methods
    • Assist in media payment discrepancies via outbound and inbound calls and emails
    • Update internal systems with media supplier changes

    Requirements

    • 1-2+ years’ work or internship experience
    • Media knowledge, data entry, accounts payable, or operations experience a plus!
    • Excellent verbal, written, and interpersonal communication skills
    • Strong organizational skills
    • High comfort level with MS Office suite of products, especially Excel
    • Rapid data entry (40+ wpm) and comfortable working with databases
    • Attention to detail and places a high value on accuracy 
    • Ambition to perform in a fast-paced environment
    • Collaborative and thrives in a team environment

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