Work at FastPay

Culture

Whether it is honing our consulting skills through horse whispering, catered lunches to promote internal networking or the presence of our several in-house pooches, we believe our working environment is pretty unique.

At FastPay, we believe a crisp, clean working environment is the best canvas for creativity and you'll see that across all of our offices. We like clever people who bring their personalities to work and we have the most fun when we are innovating and helping our clients.

Get to Know Us

Melissa Spitzer

FastPay is a GREAT place to work! We're all very passionate about what we do, and it shows in the dedication to our customers and products. We build innovative software and provide exceptional service to help meet the needs across a rapidly expanding media ecosystem, none of which is possible without smart and focused talent. Working alongside my FastPay family is what makes coming to work a joy!

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In-house coaching
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Catered lunches
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Experiential learning
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Healthcare, dental & vision
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401K

Open Positions

At FastPay we are always looking for smart, hardworking, and fun people to join our team. Please review the job listings and apply if you think you have the skills and experience to contribute at FastPay.

  • Senior Client Success Manager

    Full Time
    • Location: Framingham
    • Department:

    About FastPay, An AvidXchange Company:
    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth.

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including: Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast.  We are on a mission to create something different at AvidXchange. Come join the team!

    The Role:
    FastPay is hiring a Senior Client Success Manager to manage and grow existing accounts. The Senior Client Success Manager will report to the VP, Client Success and provide a proactive, programmatic, and a long-term vision of the client’s journey with FastPay while ensuring a best-in-class Client Success framework is implemented. This role will focus on driving the growth and retention of accounts, developing strong senior level relationships with stakeholders, and ensuring proper resource alignment to business needs.

    Key Responsibilities:

    • Onboard and program manage FastPay’s clients
    • Serve as the primary client contact and evangelist within FastPay
    • Coordinate internal resources to meet client objectives
    • Provide executive recaps of all client and internal meetings
    • Manage monthly forecast meetings with the client and internal stakeholders
    • Maintain existing relationships with senior leaders and develop new relationships with key contacts across client organizations
    • Serve as the account’s advocate within FastPay, managing escalations quickly and effectively and coordinating with appropriate departments within FastPay to take action on behalf of the customer
    • Lead contract renewals between the client and FastPay

    Requirements

    • 5-7 years client success experience
    • Experience working with advertising agencies and corporate clients
    • Advanced excel skills and database experience  
    • Salesforce.com experience
    • Knowledge of media and media buying  
    • Executive level communication skills (written and verbal)
    • Willingness to travel (~30% of the time)
    • Strong presentation skills and experience
    • Conflict resolution and negotiations skills
    • Suit of armor and light saber skills a strong plus
  • Client Success Manager

    Full Time
    • Location: Framingham
    • Department:

    About FastPay, An AvidXchange Company:
    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth.

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including: Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast.  We are on a mission to create something different at AvidXchange. Come join the team!

    The Role:
    FastPay is hiring a Client Success Manager to manage and grow existing accounts. The Client Success Manager will report to the VP, Client Success and provide a proactive, programmatic, and a long-term vision of the client’s journey with FastPay while ensuring a best-in-class Client Success framework is implemented. This role will focus on driving the growth and retention of SMB accounts, developing strong senior level relationships with stakeholders, and ensuring proper resource alignment to business needs.

    Key Responsibilities:

    • Onboard and program manager FastPay’s SMB clients
    • Serve as the primary client contact and evangelist within FastPay
    • Coordinate internal resources to meet client objectives
    • Provide recaps of all client and internal meetings to your manager
    • Maintain existing relationships with senior leaders and develop new relationships with key contacts across client organizations
    • Serve as the account’s advocate within FastPay, managing escalations quickly and effectively and coordinating with appropriate departments within FastPay to take action on behalf of the customer
    • Lead contract renewals between the client and FastPay

    Requirements

    • 3-5 years client success experience
    • Preference to experience working with advertising agencies and corporate clients
    • Advanced excel skills and database experience  
    • Salesforce.com experience
    • Knowledge of media and media buying  
    • Strong communication skills (written and verbal)
    • Strong presentation skills and experience
    • Conflict resolution and problem-solving skills

    Suit of armor and light saber skills a strong plus 

  • Client Success Manager

    Full Time
    • Location: Los Angeles
    • Department:

    About FastPay, An AvidXchange Company:
    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth.

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including: Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast.  We are on a mission to create something different at AvidXchange. Come join the team!

    The Role:
    FastPay is hiring a Client Success Manager to manage and grow existing accounts. The Client Success Manager will report to the VP, Client Success and provide a proactive, programmatic, and a long-term vision of the client’s journey with FastPay while ensuring a best-in-class Client Success framework is implemented. This role will focus on driving the growth and retention of SMB accounts, developing strong senior level relationships with stakeholders, and ensuring proper resource alignment to business needs.

    Key Responsibilities:

    • Onboard and program manager FastPay’s SMB clients
    • Serve as the primary client contact and evangelist within FastPay
    • Coordinate internal resources to meet client objectives
    • Provide recaps of all client and internal meetings to your manager
    • Maintain existing relationships with senior leaders and develop new relationships with key contacts across client organizations
    • Serve as the account’s advocate within FastPay, managing escalations quickly and effectively and coordinating with appropriate departments within FastPay to take action on behalf of the customer
    • Lead contract renewals between the client and FastPay

    Requirements

    • 3-5 years client success experience
    • Preference to experience working with advertising agencies and corporate clients
    • Advanced excel skills and database experience  
    • Salesforce.com experience
    • Knowledge of media and media buying  
    • Strong communication skills (written and verbal)
    • Strong presentation skills and experience
    • Conflict resolution and problem-solving skills
    • Suit of armor and light saber skills a strong plus 
  • Senior Client Success Manager

    Full Time
    • Location: Los Angeles
    • Department:

    About FastPay, An AvidXchange Company:
    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth.

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including: Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast.  We are on a mission to create something different at AvidXchange. Come join the team!

    The Role:
    FastPay is hiring a Senior Client Success Manager to manage and grow existing accounts. The Senior Client Success Manager will report to the VP, Client Success and provide a proactive, programmatic, and a long-term vision of the client’s journey with FastPay while ensuring a best-in-class Client Success framework is implemented. This role will focus on driving the growth and retention of accounts, developing strong senior level relationships with stakeholders, and ensuring proper resource alignment to business needs.

    Key Responsibilities:

    • Onboard and program manage FastPay’s clients
    • Serve as the primary client contact and evangelist within FastPay
    • Coordinate internal resources to meet client objectives
    • Provide executive recaps of all client and internal meetings
    • Manage monthly forecast meetings with the client and internal stakeholders
    • Maintain existing relationships with senior leaders and develop new relationships with key contacts across client organizations
    • Serve as the account’s advocate within FastPay, managing escalations quickly and effectively and coordinating with appropriate departments within FastPay to take action on behalf of the customer
    • Lead contract renewals between the client and FastPay

    Requirements

    • 5-7 years client success experience
    • Experience working with advertising agencies and corporate clients
    • Advanced excel skills and database experience  
    • Salesforce.com experience
    • Knowledge of media and media buying  
    • Executive level communication skills (written and verbal)
    • Willingness to travel (~30% of the time)
    • Strong presentation skills and experience
    • Conflict resolution and negotiations skills
    • Suit of armor and light saber skills a strong plus
  • QA Lead

    Full Time
    • Location: Los Angeles
    • Department:

    About FastPay, An AvidXchange Company
    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including: Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast.  We are on a mission to create something different at AvidXchange. Come join the team!

    Job Overview:
    FastPay is expanding its development team. We are looking for self-motivated, enthusiastic, energetic candidates looking for the challenges and rewards of working in a small startup environment. You will be part of a collaborative development team that develops, tests, deploys and supports FastPay's suite of media finance products.

    Job Responsibilities:

    • Design, implement and improve QA standards, test strategy, and processes
    • Create and update test documentation based on product requirements and functional specifications
    • Execute test cases and test scripts, and report test statuses
    • Support the testing, release, and maintenance of production systems and cloud infrastructure
    • Develop test automation leveraging testing tools such as Selenium, Python, PyUnit
    • Report bugs and issues in a detailed manner and work closely with the development and product team to resolve them
    • Provide technical support by troubleshooting production issues and identifying solutions or escalating to engineering support
    • Training, motivating, coaching engineers to ensure that QA standards are met

    Skills & Experience:

    • 8+ years in software testing and QA
    • Strong test automation skills (5+ years) for Web application and APIs, using test tools such as Selenium, Python, PyUnit
    • 5+ years of experience in Linux, SSH, SQL, and shell scripting
    • 3+ years of experience with cloud environments, such as Amazon Web Services, Microsoft Azure
    • Excellent communication skills
    • Exceptional learning ability and willingness to meet challenges, exhibiting strong pride of ownership in work product
    • Team player with a desire to help others achieve their best
    • BS / MS in IT or equivalent with a strong academic background
  • Data Engineer

    Full Time
    • Location: Los Angeles
    • Department:

    About FastPay, An AvidXchange Company
    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth.

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including: Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast.  We are on a mission to create something different at AvidXchange. Come join the team!

    Job Overview:
    FastPay is expanding its development team. We are looking for self-motivated, enthusiastic, energetic candidates looking for the challenges and rewards of working in a small startup environment. You will be part of a collaborative development team that develops, tests, deploys and supports FastPay's suite of media finance products.

    Job Responsibilities:

    • Creating data sets that meet business requirements
    • Managing schemas (tables and views) in the data warehouse to support business analysts' querying needs for business analysis
    • Building ETL jobs and required infrastructure for optimal extraction, transformation, and loading of data from various data sources using Cloud services (like AWS or Azure) and SQL technologies
    • Working with stakeholders including Product, Operations, and Executive teams to support their data and infrastructure needs while assisting them with data-related technical issues
    • Building analytical tools to utilize the data pipeline, providing actionable insights into key business performance metrics
    • Performing root cause analysis on external and internal processes and data to identify opportunities for improvement and answer questions
    • Identifying, designing, and implementing internal process improvements including better data hygiene, evolving infrastructure for greater scalability, optimizing data delivery, and automating manual processes
    • Managing database users and permissions for production databases, as well as managing database instances for non-production environments

    Skills & Experience:

    • 3+ years of any OOP languages including Python, Java, Scala, C++
    • 3+ years of experience in Linux, SSH, SQL, and shell scripting
    • 3+ years of experience with relational databases including Postgres and MySQL
    • 2+ years of workflow management and pipeline tools including Airflow, Luigi and Azkaba
    • Experience with statistical computing and graphics like R programming language
    • Experience with Cloud environments, such as Amazon Web Services, Microsoft Azure
    • Experience with application/service container technology like Docker is a plus
    • Experience with NoSQL databases including DynamoDB and Cassandra is a plus
    • Experience with big data tools including Kafka, Spark, and Hadoop is a plus
    • Excellent communication skills
    • Exceptional learning ability and willingness to meet challenges, exhibiting strong pride of ownership in work product
    • Team player with a desire to help others achieve their best.
    • BS / MS in IT or equivalent with a strong academic background
  • Product Manager

    Full Time
    • Location: Los Angeles
    • Department:

    ABOUT FASTPAY, An AvidXchange Company
    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. 

    We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including: Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast.  We are on a mission to create something different at AvidXchange. Come join the team!

    WHAT WILL YOU DO?
    The Product Manager is an accomplished achiever in designing, building and owning great software products. This role works in partnership with Sales, Marketing, Business Development, Operations and our clients to improve our existing products and create new products. We are looking for someone who has solid product management experience with some technical expertise in the field of software, electronic payments, or general financial services.

    LOCATION:
    This role can be located in Los Angeles, CA OR Framingham, MA.

    RESPONSIBILITIES:

    • You will interact with Engineering, Marketing, Sales, and Operations to understand our clients’ goals and pain points and brainstorm ways to improve our products
    • Collaborate with Design and Engineering to bring your ideas to life, and roll them out to our clients quickly and painlessly
    • Study the media and B2B payments industry and ecosystem to understand strategic shifts and figure out how we can best capitalize of these developments
    • Recommend the nature and scope of present and future product lines
    • Provide detailed product specifications and requirements
    • Work closely with UI/UX designers, other product managers, and engineers to clarify requirements
    • Write detailed user stories, use cases and acceptance conditions
    • Work closely with project managers to organize and manage product development and product launches
    • Work in an agile framework and understand the scrum process

    REQUIREMENTS:

    • 5+ years of relevant work experience, ideally in the fintech space
    • Engineering or computer science degree or related work experience
    • Passion for web-based technology products and services with a focus on the financing industry
    • Strong product sense with an ability to envision technology that delights and inspires users
    • Ability to drive the execution of the product according to our long-term product vision
    • Excellent problem-solving and analytical skills, combined with strong business and technical acumen
    • Strong multi-tasking, and project management skills
    • Ability to work in a fast-paced environment
    • Proven self-starter who can be productive and successful with limited supervision
    • Track record of success driving outcomes across an organization with multiple stakeholder
    • Ability to elicit cooperation from key stakeholders and other departments
    • Take pride and ownership in the products you manage
  • Software Engineer

    Full Time
    • Location: Los Angeles
    • Department:

    About FastPay, An AvidXchange Company:
    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. 

    We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast. We are on a mission to create something different at AvidXchange. Come join the team!

    Job Overview:
    FastPay is expanding its development team. We are looking for self-motivated, enthusiastic, energetic candidates looking for the challenges and rewards of working in a small startup environment. You will be part of a collaborative development team that develops, tests, deploys and supports FastPay's suite of media finance products.

    Job Responsibilities:

    • Design, develop, test, deploy and support FastPay’s suite of software products on our SaaS infrastructure
    • Actively participate in the Scrum team including estimating user stories, daily stand ups and maintaining the sprint backlog
    • Be an advocate for delivering quality, usable, scalable software
    • Actively collaborate with product management as part of product planning

    Job Requirements:

    • Bachelor’s / Master’s degree in Computer Science / Data Science / Computer Engineering or equivalent experience
    • 3+ years of experience working on a web / mobile application in one or more areas of the following tech stack:
    • Web application development using HTML / CSS / JavaScript (experience with modern web application frameworks preferred: Ember.js, React, Vue)
    • REST-based web services (experience with Node.js preferred, familiarity with Java or Python a plus)
    • SQL data storage and reporting (experience with PostgreSQL preferred)
    • Work experience in one or more of the following areas:
    • Agile / Scrum SDLC
    • Linux / bash scripting
    • Unit / integration testing
    • Continuous Integration & Delivery
    • Deploying / maintaining software on IaaS / PaaS (experience with AWS & Docker preferred)
    • Interest in financial products a plus
  • Media Operations Analyst

    Full Time
    • Location: Framingham
    • Department:

    About FastPay, An AvidXchange Company:
    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth.

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including: Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast.  We are on a mission to create something different at AvidXchange. Come join the team!

    The Role:

    Want to be part of the media world by working directly with leading media agencies to support their advertising payments through or ePay platform to the most influential media outlets?  The Media Operations Analyst assists with ensuring successful onboarding, analysis, and ensuring all media payments are dispatched through FastPay. The Media Operations Analyst is responsible supporting FastPay products and services to their contracted media agencies and brands.  This role provides customer support to the client, suppliers and our banking partners to ensure success of the ePay program.  This role reports to the Operations Manager.

    Key Responsibilities:

    • Provide service and support to media agencies and brands for FastPay products and services
    • Responsible for ensuring that all assigned payments are delivered and processed in a timely manner
    • Research the complex media industry to create accurate organizational structures, payment acceptance policies and methods of media suppliers using databases, publicly available information online and smart data mining techniques
    • Educate media suppliers, agencies, and brands about FastPay products and assist in media payment discrepancies via calls and emails
    • Update internal systems with media supplier changes and provide detailed reporting for management, customers and partners
    • Collaborate with teammates and management to continually shift priorities based on department and client needs
    • Provide feedback, recommendations, and guidance for improving processes, systems, products, communication methods, etc.

    Requirements

    • Entry level with 1-2 years’ experience in sales, hospitality, retail, and/or customer service
    • Excellent verbal, written, and interpersonal communication skills
    • Ability to rapidly connect with people and lead discussions in a friendly and conversational manner
    • High comfort level with MS Office suite of products, rapid data entry (50+ wpm) and working with databases
    • Problem-solving skills and enjoys finding solutions to challenges
    • Ambition to perform in a fast-paced, sales-oriented environment
    • Highly collaborative and thrives in a team environment

     

  • Media Solutions Consultant

    Full Time
    • Location: Framingham
    • Department:

    About FastPay, An AvidXchange Company:
    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth.

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including: Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast.  We are on a mission to create something different at AvidXchange. Come join the team!

    Job Overview:
    As a Media Solutions Consultant you will be an integral member of the FastPay Team, working in tandem with both Sales and Operations to meet customer objectives. As a trusted member of the FastPay team, you will add value throughout the sales and onboarding process in the areas of discovery analysis, solution positioning, in depth product demonstrations, implementations, and onboardings. This position is expected to support both the sales and operations team by providing company and industry expertise related to FastPay's suite of products as well as industry specific accounting and media buying tools.

    Key Responsibilities:

    • Participate actively in sales calls and provide demos when needed.
    • Leading and documenting discovery sessions to understand the client’s business objectives and desired outcomes.
    • Manage and determine strategic, operational, and technical scope of new business opportunities.
    • Strengthen the sales opportunity by discussing the depth of FastPay’s resources and solutions.
    • Lead the software implementation for all new customer onboardings.
    • Provide technical expertise to customers through presentations, workflow documentation, and live support.
    • Provide added level of technical expertise to the operations team for enhanced customer credibility.
    • Assist Product team in scoping exercises as well as potential software release impact.
    • Update and maintain documentation related to FastPay’s suite of products.
    • Actively participate in relationships with both technology partners and industry leaders.

    Job Requirements:

    • Minimum of 3+ years of onboarding, product or solutions consulting experience (B2B)
    • Experience with SaaS Enterprise solutions working with high value customers.
    • Media knowledge, accounts payable, or operations experience a plus!
    • Proven track record successfully collaborating with various departments to inspire alignment and execution
    • Excellent ability to break down technical jargon into easy to understand, plain language
    • Engaging presentation and interpersonal communication skills
    • Thrive on customer engagement, consultative sales, problem solving, customer education and support
    • Bachelor’s Degree from an accredited institution or equivalent experience
  • Media Solutions Consultant

    Full Time
    • Location: West Hollywood
    • Department:

    About FastPay, An AvidXchange Company:
    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth.

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including: Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast.  We are on a mission to create something different at AvidXchange. Come join the team!

    Job Overview:
    As a Media Solutions Consultant you will be an integral member of the FastPay Team, working in tandem with both Sales and Operations to meet customer objectives. As a trusted member of the FastPay team, you will add value throughout the sales and onboarding process in the areas of discovery analysis, solution positioning, in depth product demonstrations, implementations, and onboardings. This position is expected to support both the sales and operations team by providing company and industry expertise related to FastPay's suite of products as well as industry specific accounting and media buying tools.

    Key Responsibilities:

    • Participate actively in sales calls and provide demos when needed.
    • Leading and documenting discovery sessions to understand the client’s business objectives and desired outcomes.
    • Manage and determine strategic, operational, and technical scope of new business opportunities.
    • Strengthen the sales opportunity by discussing the depth of FastPay’s resources and solutions.
    • Lead the software implementation for all new customer onboardings.
    • Provide technical expertise to customers through presentations, workflow documentation, and live support.
    • Provide added level of technical expertise to the operations team for enhanced customer credibility.
    • Assist Product team in scoping exercises as well as potential software release impact.
    • Update and maintain documentation related to FastPay’s suite of products.
    • Actively participate in relationships with both technology partners and industry leaders.

    Job Requirements:

    • Minimum of 3+ years of onboarding, product or solutions consulting experience (B2B)
    • Experience with SaaS Enterprise solutions working with high value customers.
    • Media knowledge, accounts payable, or operations experience a plus!
    • Proven track record successfully collaborating with various departments to inspire alignment and execution
    • Excellent ability to break down technical jargon into easy to understand, plain language
    • Engaging presentation and interpersonal communication skills
    • Thrive on customer engagement, consultative sales, problem solving, customer education and support
    • Bachelor’s Degree from an accredited institution or equivalent experience
  • Media Operations Manager

    Full Time
    • Location: Framingham
    • Department:

    About FastPay, An AvidXchange Company:
    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth.

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including: Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast.  We are on a mission to create something different at AvidXchange. Come join the team!

    Job Overview:
    The Media Operations Manager is responsible for ensuring the media operations team is running as well as it possibly can, with smooth and efficient service that meets the expectations and needs of other departments and customers.

    Key Responsibilities

    • Directly manage and Operational staff
      • This includes weekly 1x1 for the Media Operations Analyst & Payments team members, performing reviews, goal setting, etc.
    • Ensure software, products, and services are meeting operational standards
      • Be the point person for any technical issues as they relate to the payments program
      • Managing support tickets entered by the operations team and work with both product and engineering on existing and future product functionality
    • Responsible for monitoring and assessing operational KPI’s and SLA’s
      • Utilizes dashboard reports daily to ensure we are meeting supplier outreach goals and payments are not delinquent
    • Leads the collection of data and subsequent reporting for all operational functions
      • Pull data as it relates to new supplier outreach, delinquent payments, and manual payments to determine metrics
    • Maintain overall training workflow for new and existing team members
    • Maintain repository and documentation for Operations team
    • Aid in monitoring the overall growth projections for the operations team
      • Assist in managing payment volume calculator to ensure we are staffed appropriately
    • Assist all internal departments and the operations team as it relates to engineering, product releases, customer feedback, budgets, and human resources
    • Actively participate in meetings as it relates to operations team partners
    • Provide direct support to the VP, Media Operations

    Job Requirements:

    • BA/BS degree
    • 4+ years of experience in operations and project management
    • Experience and passion for creating process and collaborating with others
    • Strong analytical, problem solving and conceptual skills
    • Excellent written and oral communication skills
    • Strong multi-tasking abilities
    • Ability to think “outside the box” and excel at creating better efficiencies
    • Detail-oriented, flexible, and able to work in a fast-paced environment while being able to meet strict daily deadlines
  • Media Operations Manager

    Full Time
    • Location: West Hollywood
    • Department:

    About FastPay, An AvidXchange Company:
    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth.

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including: Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast.  We are on a mission to create something different at AvidXchange. Come join the team!

    Job Overview:
    The Media Operations Manager is responsible for ensuring the media operations team is running as well as it possibly can, with smooth and efficient service that meets the expectations and needs of other departments and customers.

    Key Responsibilities

    • Directly manage and Operational staff
      • This includes weekly 1x1 for the Media Operations Analyst & Payments team members, performing reviews, goal setting, etc.
    • Ensure software, products, and services are meeting operational standards
      • Be the point person for any technical issues as they relate to the payments program
      • Managing support tickets entered by the operations team and work with both product and engineering on existing and future product functionality
    • Responsible for monitoring and assessing operational KPI’s and SLA’s
      • Utilizes dashboard reports daily to ensure we are meeting supplier outreach goals and payments are not delinquent
    • Leads the collection of data and subsequent reporting for all operational functions
      • Pull data as it relates to new supplier outreach, delinquent payments, and manual payments to determine metrics
    • Maintain overall training workflow for new and existing team members
    • Maintain repository and documentation for Operations team
    • Aid in monitoring the overall growth projections for the operations team
      • Assist in managing payment volume calculator to ensure we are staffed appropriately
    • Assist all internal departments and the operations team as it relates to engineering, product releases, customer feedback, budgets, and human resources
    • Actively participate in meetings as it relates to operations team partners
    • Provide direct support to the VP, Media Operations

    Job Requirements:

    • BA/BS degree
    • 4+ years of experience in operations and project management
    • Experience and passion for creating process and collaborating with others
    • Strong analytical, problem solving and conceptual skills
    • Excellent written and oral communication skills
    • Strong multi-tasking abilities
    • Ability to think “outside the box” and excel at creating better efficiencies
    • Detail-oriented, flexible, and able to work in a fast-paced environment while being able to meet strict daily deadlines
  • Software Engineer

    Full Time
    • Location: Framingham
    • Department:

    The Company:

    FastPay is finance reimagined to meet the needs of the media industry. Leveraging proprietary technology and analytics, we offer solutions that address inefficient payment processes and long payment terms. Having spent years analyzing invoices and executing electronic payments, we have industry-expertise that allows us to meet the needs of our long-standing clients. 

    We are a collection of finance, entertainment, legal, media, technology, and design professionals. Headquartered in Los Angeles, we have offices in New York, and Boston. With over $6B in payments and loans transacted to date, we continue to see exciting growth.

    AvidXchange:
    AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including: Innovate to Change the Game, Passion about Customer Success, Win as a Team, Play to our Strengths, and Have a Blast.  We are on a mission to create something different at AvidXchange. Come join the team!

     

    What is in it for you?

    • Leadership role within an established, rapidly growing, highly regarded fin/tech company
    • Direct exposure to the ever-growing financial technology space
    • Competitive salary, incentive pay, benefits with a generous company contribution

    The role:

    FastPay is expanding its development team.  We are looking for self-motivated, enthusiastic, energetic candidates looking for the challenges and rewards of working in a small startup environment.  You will be part of a collaborative development team that develops, tests, deploys and supports FastPay's suite of media finance products.

    Responsibilities:

    • Design, develop, test, deploy and support FastPay’s suite of software products on our SaaS infrastructure
    • Actively participate in the Scrum team including estimating user stories, daily stand ups and maintaining the sprint backlog
    • Be an advocate for delivering quality, usable, scalable software
    • Actively collaborate with product management as part of product planning

    Job Requirements:

    • Bachelor’s / Master’s degree in Computer Science / Data Science / Computer Engineering or equivalent experience
    • 3+ years of experience working on a web / mobile application in one or more areas of the following tech stack:
      • Web application development using HTML / CSS / JavaScript (experience with modern web application frameworks preferred: Ember.js, React, Vue)
      • REST-based web services (experience with Node.js preferred, familiarity with Java or Python a plus)
      • SQL data storage and reporting (experience with PostgreSQL preferred)
    • Work experience in one or more of the following areas:
      • Agile / Scrum SDLC
      • Linux / bash scripting
      • Unit / integration testing
      • Continuous Integration & Delivery
      • Deploying / maintaining software on IaaS / PaaS (experience with AWS & Docker preferred)
      • Interest in financial products a plus

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