Work at FastPay

Culture

Whether it is honing our consulting skills through horse whispering, catered lunches to promote internal networking or the presence of our several in-house pooches, we believe our working environment is pretty unique.

At FastPay, we believe a crisp, clean working environment is the best canvas for creativity and you'll see that across all of our offices. We like clever people who bring their personalities to work and we have the most fun when we are innovating and helping our clients.

Get to Know Us

Melissa Spitzer

FastPay is a GREAT place to work! We're all very passionate about what we do, and it shows in the dedication to our customers and products. We build innovative software and provide exceptional service to help meet the needs across a rapidly expanding media ecosystem, none of which is possible without smart and focused talent. Working alongside my FastPay family is what makes coming to work a joy!

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In-house coaching
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Catered lunches
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Experiential learning
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Healthcare, dental & vision
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401K

Open Positions

At FastPay we are always looking for smart, hardworking, and fun people to join our team. Please review the job listings and apply if you think you have the skills and experience to contribute at FastPay.

  • ACH Operations Manager

    Full Time
    • Location: Framingham
    • Department: Operations

    The Company:
    FastPay is finance reimagined to meet the needs of hyper-growth digital industries. We are a collection of finance,
    entertainment, legal, media, technology, and design professionals providing innovative credit solutions to the most
    exciting companies in digital. Headquartered in Los Angeles, we have offices in New York, San Francisco, Framingham, and London. At FastPay, we like to think we look more like our clients than a traditional finance firm and a trip to any of our offices will confirm our unique culture.

     

    What’s in it for you?

    • The opportunity to be part of a dynamic team fueling FastPay’s growth
    • A challenging opportunity in an ever-growing organization
    • Enormous exposure to the ever-growing FinTech space
    • Catered lunches, stocked kitchen, cool employee events, and many opportunities for professional development

     

    The Role:
    The ACH Operations Manager is responsible for the smooth execution of all ACH payments across the FastPay
    Network platform. The FastPay Network simplified the media payment process for both agencies and suppliers by
    automating the workflow and expediting billings in annual media payments. In this newly created hands-on role,
    you’ll be responsible for building the function from the ground up while preparing to scale and expand the team as
    volume grows. You’ll be responsible for the application of NACHA Rules and regulatory requirements to all aspects
    of daily work.


    Key Responsibilities:

    • Develop and implement business rules and processes around payment practices in collaboration with stakeholders; manage maintenance of and adherence to policies
    • Own day-to-day execution of ACH payments
    • Develop and implement fraud and risk mitigation factors
    • Investigate and resolve payments issues and fraud claims in collaboration with third party payment providers and various internal team
    • Deal directly with banks to manage exception scenarios such as stopping/returning ACH payments, clearing stuck payments, etc. 
    • Provide support to internal customers and stakeholders on matters involving ACH receipt and origination
    • Work across multiple departments to ensure effective communication, process implementation, and loss mitigation
    • Utilize fraud-monitoring tool to proactively research possible origination fraud prior to processing

     

    Requirements:

    • Bachelor’s degree
    • 5+ years of experience in ACH payments and compliance roles within a regulated financial services environment
    • Ability to exercise oversight, knowledge and understanding of ACH processes and policies in a complex financial operation
    • Strong understanding of ACH payment components, inclusive of PCI compliance
    • Strong understanding of treasury management systems and process
    • Problem-solving and decision-making skills, with the ability to analyze complex information to identify the key issue/action and drive resolution
    • Ability to build and lead a team
    • Effectively communicate across all levels both written and verbally
    • Experience and passion for creating process and collaborating with others
    • Strong analytical, problem solving and conceptual skills
    • Strong multi-tasking abilities
    • Detail-oriented, flexible, and able to work in a fast-paced environment while being able to meet strict daily deadlines
  • ACH Operations Manager

    Full Time
    • Location: Los Angeles
    • Department: Operations

    The Company:
    FastPay is finance reimagined to meet the needs of hyper-growth digital industries. We are a collection of finance, entertainment, legal, media, technology, and design professionals providing innovative credit solutions to the most exciting companies in digital. Headquartered in Los Angeles, we have offices in New York, San Francisco, Framingham, and London. At FastPay, we like to think we look more like our clients than a traditional finance firm and a trip to any of our offices will confirm our unique culture.

     

    What’s in it for you?

    • The opportunity to be part of a dynamic team fueling FastPay’s growth
    • A challenging opportunity in an ever-growing organization
    • Enormous exposure to the ever-growing FinTech space
    • Catered lunches, stocked kitchen, cool employee events, and many opportunities for professional development

     

    The Role:
    The ACH Operations Manager is responsible for the smooth execution of all ACH payments across the FastPay
    Network platform. The FastPay Network simplified the media payment process for both agencies and suppliers by automating the workflow and expediting billings in annual media payments. In this newly created hands-on role, you’ll be responsible for building the function from the ground up while preparing to scale and expand the team as volume grows. You’ll be responsible for the application of NACHA Rules and regulatory requirements to all aspects of daily work.


    Key Responsibilities:

    • Develop and implement business rules and processes around payment practices in collaboration with stakeholders; manage maintenance of and adherence to policies
    • Own day-to-day execution of ACH payments
    • Develop and implement fraud and risk mitigation factors
    • Investigate and resolve payments issues and fraud claims in collaboration with third party payment providers and various internal team
    • Deal directly with banks to manage exception scenarios such as stopping/returning ACH payments, clearing stuck payments, etc. 
    • Provide support to internal customers and stakeholders on matters involving ACH receipt and origination
    • Work across multiple departments to ensure effective communication, process implementation, and loss mitigation
    • Utilize fraud-monitoring tool to proactively research possible origination fraud prior to processing

     

    Requirements:

    • Bachelor’s degree
    • 5+ years of experience in ACH payments and compliance roles within a regulated financial services environment
    • Ability to exercise oversight, knowledge and understanding of ACH processes and policies in a complex financial operation
    • Strong understanding of ACH payment components, inclusive of PCI compliance
    • Strong understanding of treasury management systems and process
    • Problem-solving and decision-making skills, with the ability to analyze complex information to identify the key issue/action and drive resolution
    • Ability to build and lead a team
    • Effectively communicate across all levels both written and verbally
    • Experience and passion for creating process and collaborating with others
    • Strong analytical, problem solving and conceptual skills
    • Strong multi-tasking abilities
    • Detail-oriented, flexible, and able to work in a fast-paced environment while being able to meet strict daily deadlines

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