Privacy

Fast Pay Partners LLC and its affiliates (“FastPay”) is committed to protecting your privacy. This privacy policy (“Privacy Policy”) summarizes how we fulfil our privacy commitment to you, and is retroactively effective as of July 1, 2004. We want you to understand what information we collect on this website and how we use it. In addition, we feel it is important for you to understand how we keep your information private and secure. FastPay values your business and the opportunity to service your financial and capital needs.

 

Information that we collect

FastPay collects information on this website for the goal of ultimately providing better services to our customers and partners. We collect information on this website in two ways: (1) information that you directly submit to us through FastPay’s website and (2) information that we obtain from your visiting FastPay’s website and from your usage or viewing of any services or content provided therein, including but not limited to the following:

  1. device-specific information, including but not limited to your hardware model, operating system version, unique device identifiers, and mobile network information including phone number;
  2. log information, including but not limited to details of how you used or interfaced with our website, your Internet protocol address, device event information (including crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL), or cookies that may uniquely identify your browser;
  3. location information such as GPS signals sent by a mobile device;
  4. personally identifiable information such as names, phone numbers, and emails that are directly and voluntarily submitted by you to FastPay; and
  5. any other information that may be customarily collected from an internal or third-party provider of website analytics software or services.

How we use information that we collect

FastPay uses the information it collects to improve the content of our website as well as to gather insight on how to improve our service and product offerings for our customers. FastPay does not collect personally identifiable information about your online activities over time and across third-party Web sites or online services.

Sharing your information

FastPay does not share any of the foregoing information collected with companies, organizations, or individuals outside of FastPay except with respect to information disclosed (a) with your consent, (b) to domain administrators, (c) to third-party providers of web analytics software or services, (d) to any governmental authority if compelled by applicable law, regulation, legal process or enforceable governmental request, (e) to detect, prevent, or otherwise address fraud, security, or technical issues, or (f) to protect against harm to the rights, property, or safety of FastPay, our customers, end-users, or the public as required or permitted by applicable law. We may also share non-personally identifiable information publicly and with our partners and various stakeholders.

Changing your personally identifiable information

In the event that you provide FastPay with any personally identifiable information, you may contact FastPay by phone or through webform as indicated on FastPay’s website to request to review or change any of such personally identifiable information.

Application of Privacy Policy

This Privacy Policy applies to this website but excludes any other website run or operated by FastPay, which are governed by separate policies that do not incorporate this Privacy Policy. This Privacy Policy does not apply to services offered by other companies or individuals, including other sites linked to FastPay’s website. This Privacy Policy does not cover the information practices of other companies and organizations who advertise our products and services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Amendments to Privacy Policy

This Privacy Policy may change from time to time. We endeavour to post any privacy policy changes on this page and, if the changes are significant, we endeavor to provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Ad Targeting

FastPay does not currently engage in any data collection or usage practices with respect to advertising targeting. We do occasionally partner with a third-party that may engage in the limited collection of non-personal data relating to their advertising or the advertising of their clients. Such collection is not conducted on this website. The privacy policy of such partner can be found here.

Third-Party Analytics

FastPay’s online portals may, from time to time, utilize third-party analytics systems (including but not limited to Lucky Orange) to help improve usability and the customer experience.  Such systems may record mouse clicks, mouse movements and scrolling activity.  Such systems may record keystroke information that you voluntarily enter on this website.  Such systems do not track this activity on any site that does not use such systems.  With respect to the Lucky Orange Service, you can choose to disable such service at http://www.luckyorange.com/disable.php.  Note, that doing so will disable other features of such Lucky Orange system that our sites may, from time to time, employ such as 1-to-1 support chat.